Terms and conditions

Legal

Terms of Service

General terms and conditions for using our website and services.

Terms of Service

Welcome to Golden Bridge Industrial Zone GmbH ("Company," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or using our website, you agree to be bound by these Terms and our Privacy Policy. If you do not agree with any part of these Terms, please do not use our services.

1. General Terms

1.1 Scope

These Terms apply to all users of our website and any services we provide, whether you are a B2B customer, retailer, or general visitor.

1.2 Company Information

Golden Bridge Industrial Zone GmbH
Lietzenburger Straße 9a
10789 Berlin, Germany
Email: info@goldenbridgeco.de
Phone: +49 30 34781221

1.3 Changes to Terms

We reserve the right to modify these Terms at any time. Continued use of our website after changes constitutes acceptance of the updated Terms. We recommend reviewing these Terms regularly.

2. Use License

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use our website for legitimate business or informational purposes. You agree not to:

  • Reproduce, duplicate, copy, sell, or resell materials without permission
  • Use automated tools (scraping, bots) without written consent
  • Attempt to gain unauthorized access to our systems
  • Transmit viruses, malware, or harmful content
  • Violate any applicable laws or regulations
  • Harass, threaten, or defame others
  • Infringe on intellectual property rights

3. Intellectual Property Rights

All content on our website, including text, images, videos, logos, and designs, is the property of Golden Bridge Industrial Zone GmbH or our licensors. Protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or transmit any content without our explicit written permission.

Stone Paper® and related marks are trademarks of Golden Bridge. Unauthorized use is prohibited.

4. Product Information & Availability

4.1 Accuracy

We strive to provide accurate product descriptions, specifications, and pricing. However, we do not warrant that all information is error-free or complete.

4.2 Availability

Products and services are subject to availability. We reserve the right to limit quantities or discontinue products at any time.

4.3 Right of Refusal

We reserve the right to refuse or cancel any order at our discretion.

5. Ordering & Delivery

5.1 Order Process

By submitting an order, you make an offer to purchase. Our acceptance of your order creates a binding contract. Prices are subject to change without notice.

5.2 Pricing & Taxes

All prices are in EUR unless otherwise stated. German VAT (MwSt.) is included in the displayed price. Business customers may be eligible for VAT exemption under reverse-charge rules.

5.3 Delivery Terms

Delivery times are estimates and not guaranteed unless explicitly confirmed in writing. We are not liable for delays caused by force majeure, carrier issues, or customs procedures.

5.4 Risk of Loss

Risk of loss transfers to you upon delivery to the carrier. We recommend purchasing shipping insurance for high-value orders.

6. Payment Terms

Payment is due according to the invoice terms (typically net 30 for B2B customers). We accept bank transfers, credit cards, and other methods as specified during checkout. Late payments may incur interest charges of 5% per annum above the base interest rate (gemäß § 288 BGB).

7. Warranties & Disclaimers

7.1 Product Warranty

Our stone paper products come with a 24-month warranty against defects in material and workmanship from the date of delivery. This does not cover damage from misuse, neglect, or normal wear and tear.

7.2 Website Disclaimer

Our website is provided "as is" without warranties of any kind. We do not warrant that:

  • The website will be uninterrupted or error-free
  • Defects will be corrected
  • The site is free from viruses or malicious code

7.3 Limitation of Liability

To the fullest extent permitted by law, Golden Bridge is not liable for indirect, incidental, special, or consequential damages arising from your use of our website or products.

8. Return & Refund Policy (Widerrufsrecht)

Consumers have the right to withdraw from their purchase within 14 days from receipt of the product (gemäß § 312g BGB, § 355 BGB). To exercise this right:

  • Notify us in writing at info@goldenbridgeco.de
  • Return the product in its original condition
  • Include proof of purchase and return shipping costs (consumer bears costs)

Refunds will be processed within 30 days of receiving the returned product. Goods that show signs of use may be subject to depreciation. B2B customers: Different return terms apply per individual agreements.

9. Liability for Defects (Mängelgewährleistung)

We guarantee our products are free from defects in material and workmanship for 24 months from delivery (gemäß § 437 BGB). If a defect is discovered:

  1. Notify us immediately with photos and documentation
  2. We will offer repair or replacement at our discretion
  3. If repair/replacement is not possible, you may request a refund

10. Governing Law & Jurisdiction

These Terms are governed by the laws of the Federal Republic of Germany (Bundesrepublik Deutschland), excluding conflict of law provisions. All disputes shall be governed by German law and adjudicated in the courts of Berlin, Germany.

For EU consumers: You also have the option to use the Online Dispute Resolution (ODR) platform: https://ec.europa.eu/consumers/odr

11. Severability (Salvatorische Klausel)

If any provision of these Terms is invalid or unenforceable under German or EU law, the remaining provisions shall continue in full effect. The invalid provision shall be replaced with a valid provision that achieves the original economic purpose.

12. Contact Information

For questions about these Terms or to exercise your rights, please contact us:

Golden Bridge Industrial Zone GmbH

Lietzenburger Straße 9a

10789 Berlin, Germany

Email: info@goldenbridgeco.de

Phone: +49 30 34781221

Last updated: April 2026